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M365 Administration | 4 to 6 years | Mumbai, Bangalore

Capgemini

2 - 5 years

Bengaluru

Posted: 9/17/2024

Job Description

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be. 

Job Description
Managing Microsoft 365 including Exchange Online, SharePoint Online, MS Teams among other technologies including MDM.

Primary Skill
sRespond promptly to incidents and service requests related to Microsoft 365 applications, including but not limited to Exchange Online, SharePoint, Teams, and OneDrive.Diagnose and troubleshoot issues efficiently, ensuring a quick resolution and minimal impact on employees.Maintain up-to-date documentation on common issues, troubleshooting steps, and standard operating procedures to facilitate knowledge sharing and enhance the team's efficiency.Monitor the Microsoft 365(Office 365) platform for potential issues, perform routine checks, and implement proactive measures to avoid service disruptions and optimize system performance.Minimum 3 years hands-on Experience on Microsoft 365(Office 365).Strong understanding of Microsoft 365(Office 365) suite components, including Office, Exchange Online, SharePoint, Teams, and OneDrive.Proficient in diagnosing and troubleshooting Microsoft 365(Office 365) issues, both independently and collaboratively.Experience working on large-scale projects.Excellent communication skills, both verbal and written, with the ability to convey technical information to nontechnical users effectively.A customer-centric approach and a passion for providing exceptional end-user support.Proactive and able to prioritize tasks effectively in a dynamic and fast-paced environment.Strong attention to detail and commitment to maintaining accurate documentation.Experience on Proofpoint email Gateway (Optional)Working knowledge of Microsoft 365(Office 365) PowerShell.Microsoft 365(Office 365) certifications, such as Microsoft 365 Certified Fundamentals or Microsoft 365 Certified Modern Desktop Administrator AssociatePart of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

About Company

Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.

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